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The dashboard page “Get your line ready” has two parts. The first gets you ready to answer real calls. The second, verification, opens outbound calling.

Inbound checklist

Your agent can answer calls as soon as a number routes to a published agent. The checklist covers the rest: See Get a number and Test calls.

Verification

Outbound calling opens after our verification partner confirms who you are. Inbound calls do not need verification. You choose how to verify. The identity check is a photo ID and a selfie. It runs in a separate window hosted by our verification partner. You agree to the check before it opens, and you need your photo ID and a camera.

Business details

The business path asks for:
  • legal name, trade name (optional), EIN, state of registration, address, website, industry, and how you will use calls;
  • the IRS letter that shows your EIN (CP 575 or 147C), as PDF, JPG or PNG up to 10 MB;
  • a callback number.
The details must match your public business registration. Larynth stores only the last four digits of your EIN. The letter is encrypted, and only our review team can open it. If everything matches, approval is automatic. Otherwise our team reviews it, usually within one business day. Businesses are re-checked every 6 months. Outbound pauses if a re-check expires, so update your details when you are asked.

Callback number

The callback number is a US phone number for your business. You enter it with your business details, and it must be your own business line. A Larynth number can’t be the callback number. Confirming the callback number by phone is not available yet. Larynth does not place a call to read you a code, and a forwarded call from your line does not prove the number either. Until the number is confirmed, a business is not approved automatically.

Limits by level

These limits are in force while you stay in good standing. Need more? Ask support. Requests for higher limits are reviewed the same day, at no extra charge.

Marketing calls

Marketing calls need approval. Verified businesses can request it from the same page. You show how people agree to receive marketing calls, with a web address of the sign-up form or an uploaded document, and a description of how consent is collected. Information calls work without this. Requests are reviewed within one business day.

Verification status

Your page shows one of: not started, in progress, in review, approved, rejected, suspended or re-check due. A rejection shows a reason, and you can correct the details and try again.

What else outbound needs

Verification is one gate. Outbound also needs a paid top-up, the current outbound terms accepted, and every check in Outbound and campaigns.