> ## Documentation Index
> Fetch the complete documentation index at: https://docs.larynth.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to reach a person at Larynth.

## Contact us

* Email [support@larynth.com](mailto:support@larynth.com).
* Use the in-app chat in the [dashboard](https://app.larynth.com).

Support is by email and in-app chat for every customer.

## What to include

* The call ID, if the question is about a call. You can find it in the dashboard or in the API response.
* The time of the call and the number involved.
* What you expected and what happened.

Do not send API keys or webhook secrets. If you shared one by mistake, rotate it.

## Security reports

Email [support@larynth.com](mailto:support@larynth.com).

## Service status

Check [status.larynth.com](https://status.larynth.com) for current service status.

## Before you write

* [Quickstart](https://docs.larynth.com/quickstart.md) covers the first agent and number.
* [Forward your number](https://docs.larynth.com/guides/forward-your-number.md) has a troubleshooting list.
* [Billing](https://docs.larynth.com/concepts/billing.md) explains charges and free calls.
* [Compliance](https://docs.larynth.com/concepts/compliance.md) explains why an outbound call was refused.


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